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Testing and Quality Engineering

Digital and AI Audit

The Digital and AI Audit is the deeper step after the free Visibility Audit. We review how your website, shop, workflows and any AI features actually behave, using the same checks we run on our own platform. You get a written report that separates what is broken, what is weak and what is worth doing next.

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Who it is for

Clear support for the point you are at now.

The service is scoped around the current site, product or process so the next step is useful rather than overbuilt.

  • Businesses that have had the free Visibility Audit and want the full technical picture.
  • Interiors and product brands planning a rebuild, replatform or new ecommerce site.
  • Teams wondering whether test automation, CRM automation or AI would earn their place.
  • Owners who want an independent view before committing budget to an agency or platform.

Most audits begin after a Visibility Audit or a short call, once we have agreed the scope, the access we need and the questions you want answered.

Common problems

The practical issues this service is designed to clarify.

The work avoids broad promises and focuses on decisions, structure and code a business owner can act on.

The site feels slow, fragile or inconsistent, but nobody can say precisely why.

Decisions about automation and AI are being made on instinct rather than evidence.

Accessibility, performance and quality have never been checked in a structured way.

Several suppliers each own a piece, and no one holds the whole picture.

Scope

What this can include, and what it does not include by default.

The exact scope is confirmed after an enquiry or audit. This keeps the work practical and avoids promises that need a larger brief.

Included

  • Website and ecommerce review: catalogue, product pages, checkout, enquiry routes and admin workflows.
  • UX, accessibility and performance checks against recognised guidelines, with page-level notes.
  • Quality and test coverage review: what is tested, what is not, and where automation would help.
  • CRM and workflow automation review, including current tools, data flow and manual steps.
  • AI opportunity assessment: where AI would genuinely help, where it would be theatre, and what it would need.
  • A written report with prioritised findings, evidence and a suggested order of work.

Not included by default

  • Implementation of the findings, which is scoped separately.
  • Penetration testing or formal security certification.
  • Full content, brand or photography review beyond what affects the journeys audited.
  • Guaranteed rankings, sales or enquiry outcomes.

Related services

Useful next routes.

These routes can be combined once an audit or enquiry clarifies the safest scope.

01

Test Automation

Automated regression suites with Playwright, Cypress or Selenium, plus API tests and CI, so every release is checked the same way.

Explore service02

Ecommerce and Web Application Testing

Functional, checkout, catalogue, cross-browser, mobile, accessibility and performance testing for shops and web applications, with clear reports.

Explore service03

AI Quality Engineering

Testing for AI assistants, search and recommendations: wrong answers, prompt injection, guardrails, tool calls, fallbacks and conversational journeys.

Explore service

Digital and AI Audit

Ready to make this part of the work clearer?

Share the current website, platform, process or AI question and Studio Estila can recommend a sensible next step.

Start a project